PRIVACY POLICY
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Last Updated: 22.12.2025
We at SURPRISING AVIATION respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services worldwide.
You can contact us at: contact@surprising-aviation.com
1. Global Scope
Our services are intended for users worldwide. We comply with the GDPR for European users. We are not responsible for additional privacy obligations under other jurisdictions, but we will always handle personal data in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following personal information:
- Personal identification information: first name, last name, email address, phone number, billing address, and payment information for invoicing and order processing.
- Usage data: IP address, browser type, device information, pages visited, and user interactions on the website.
- Tracking technologies: cookies, pixels, or other tools to analyze website performance and user behavior.
Note: All data requested by this website is necessary to provide our services. Failure to provide required data may prevent us from offering certain services.
3. How We Use Your Information
We use your personal data for the following purposes:
- Providing services: processing orders, creating invoices, and responding to inquiries.
- Marketing communications: sending newsletters, promotions, and updates if you have given your consent.
- Website analytics and optimization: analyzing website traffic and improving user experience.
- Legal compliance: fulfilling obligations under applicable laws and regulations.
- Security and fraud prevention: detecting unauthorized access, fraudulent activity, or misuse of our services.
Important: We do not sell your personal data to third parties.
4. Sharing Your Information
Your data may be shared only with:
- Service providers who assist with hosting, payment processing, invoicing, and marketing emails.
- Authorized personnel within SURPRISING AVIATION (administration, legal, marketing teams).
We ensure that all third parties comply with strict data protection obligations.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Analyze website usage and traffic.
- Enhance website functionality and user experience.
You can manage your cookie preferences through our Cookie Policy.
Google Analytics
- Purpose: traffic analysis and user behavior tracking.
- Data collected: usage data, trackers.
- Privacy info: Google Privacy Policy
- Opt-out: Google Analytics Opt-out
Google Fonts
- Purpose: displaying custom fonts on the website.
- Note: When using Google Fonts, your IP address may be transmitted to Google servers, which may be located outside the EU.
- Privacy info: Google Privacy Policy
6. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined above or as required by law. Billing and invoicing data may be retained longer to comply with legal obligations.
7. International Data Transfers
Your data may be processed in countries outside your own. We take appropriate measures to protect your personal data in accordance with this Privacy Policy and applicable data protection laws.
8. Your Rights (GDPR)
If you are an EU resident, you have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Restrict or object to processing.
- Withdraw consent at any time (for marketing purposes).
- Request data portability.
To exercise your rights, contact us at contact@surprising-aviation.com. For managing your cookie preferences, you can also visit our Cookie Policy (EU)
9. Security Measures
We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
10. Consent
By using our website, you consent to the collection and use of your personal data as described in this Privacy Policy.
11. Updates to Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated date. We encourage you to review this page regularly.