Not sure you meet the requirements, or how to pass an ASSESSMENT DAY?
I tried five times before I made it, and then I flew with Ryanair. Now I’m preparing you so you don’t repeat my mistakes.
Former Ryanair cabin crew and check-in agent · I prepare candidates for Ryanair, Wizz Air, ITA Airways, easyJet, Emirates, and Qatar
Two paths — choose the one you recognise yourself in.
Path 1
CLARITY CALL
You don’t know where to aim
€60
One 60-minute session
For you if you don’t know where to start, or keep being turned down without knowing why
- 1 — A diagnosis of your profile against real airline requirements
- 2 — Three airlines to target, chosen for you, and when they recruit
- 3 — The upcoming recruitment dates for those airlines
- A written plan to follow after the session
- My ATS-friendly cabin crew CV template
- One round of questions by email about your written plan
CV rewriting isn’t part of this session.
Path 2
COMPLETE PROGRAMME
From application to interview
€150
Three sessions
For you, if you already have an Assessment Day date and want to walk in ready
- 1 — How the full day works and what recruiters look for
- 2 — Full preparation for the group interview, the role play and the final interview
- 3 — A full mock final interview, with a written debrief
- Final Interview — 50 Questions and Answers, included
- My inbox open to you until the day of your selection
- A written plan to follow after each session
Same three sessions for every airline, adapted to the process you’re facing.
Prices are in euros. If your card is in another currency, your bank converts the amount at checkout at its own daily rate.
Stories from the people I've prepared
Coaching isn't only about preparing you for the job you had in mind. Sometimes it's about finding a way in you hadn't considered yet.
Success story — ITA Airways
From singing teacher to cabin crew, first time round
Alessia taught singing and had decided to change career completely. She had already started working on her English by herself, but she had no structure and none of the rest, meaning how to present herself, how to behave, what to do and what to avoid on a day as important as an assessment day.
We worked first of all on what the job really asks for and on what recruiters look for, which almost never matches what candidates imagine. Then on the day as a whole, from the moment you step out of the car to the individual interview, because the assessment starts long before you walk into the room. We closed with a full simulation, group exercises, role play and final interview.
Very ambitious and, above all, very determined to work as cabin crew, she applied everything without changing a word and passed on her first attempt. A few months later she wrote to me from a hotel room in a country far away, to tell me she was exhausted and happier than ever.
My experience with Carmen was fantastic, I wasn't expecting to find someone so willing to help (she gave me a longer lesson than she had to, and she did it because she loves what she does and she likes helping all the way). At the start, since it was an online course, I was a little sceptical, and instead the reviews I had read were all true, she confirmed them to me and I'm glad I went deeper.
I bought Carmen's book, which was very useful… there's a lot of practical advice on how to prepare for the interview and the assessment day, and at the same time I took the package of three online lessons with her… she gave me exactly the bit of confidence I needed to feel ready, because one thing she keeps repeating is if you prepare and you're aware of who you are and what you have to do, you'll feel invincible. And that's how it is, it became my mantra.
I combined Carmen's programme with a parallel one of English lessons (Carmen helps with English too) and professional preparation ahead of an interview, and I want to say that when you commit and choose the right people you're already halfway there, and we absolutely did it!! Thank you again from the heart.
Alessia M. — Rome
Translated from Italian.
Case study — career direction
From a cabin crew dream to new possibilities in aviation
Florența came with a precise question, to understand whether her profile fitted an application to an airline.
In the session we went through her background, her training in languages and communication, and the opportunities the industry offers outside the cabin as well. We mapped the handling companies at her airport, the real application channels and the times of year they recruit, and opened up the business aviation route.
The result wasn't finding any job at all, it was widening the view and turning an obstacle into a career direction that fits her profile.
You were a light of hope for me, now I can face the world of work with much more awareness.
Florența R. — Naples
Translated from Italian.
Case study — application review
Three possible reasons, checked one by one
Martina came with a problem anyone who has been applying for months knows well. CV and cover letter rejected every time, and no way of knowing where the problem was. The CV? The requirements? The level of English? Without an answer you keep sending identical applications, hoping for a different outcome.
We took the three possibilities apart one by one. Her CV was already in ATS format and well structured, so the problem wasn't the format, but some elements needed reworking and that's what we worked on. Then we looked at applying to other airlines, checking every requirement and every restriction before going ahead. She left the session with the reference documents and a concrete roadmap for the next 90 days.
At the end of the session she didn't have one more application, she finally knew what she was working on and in what order. Her journey is still going.
I had a really positive experience with her coaching session. She was extremely kind, helpful and professional and took the time to carefully review my application and identify the areas that could be improved. She also provided me with detailed and useful documents that I can use as a guide to strengthen my application. I really appreciated her availability, attention to detail and support throughout the session. I would definitely recommend her coaching to anyone preparing for a cabin crew application!
Martina R. — Bari
FAQ
Two ways, and both end in the same place. If you already know which path you want, you pay online and I write to you personally within a few hours to agree a day and time.
If you’d rather talk first, email me at carmen@surprising-aviation.com and tell me where you are in the process. There’s no automatic calendar, because I schedule every session by hand around your timetable and mine.
Yes. I’m based in France, on Central European Time, and I usually work between 8am and 8pm CET. That covers the whole working day in the Gulf, the morning in the UK and Europe, and the early morning on the American east coast. If you’re further away, tell me your time zone in your first email and we’ll find a slot.
English. If you prefer, we can work in Italian, French or Romanian.
Yes. Prices are in euros and your bank converts the amount at checkout, at its own daily rate.
I prepare for European and Gulf airlines, including Ryanair, Wizz Air, ITA Airways, easyJet, Emirates, and Qatar Airways. Every process is different, and the sessions follow the one you’re facing.
No, and nobody honest can. What I can promise is that you’ll walk into the room knowing what the recruiters are looking for and how the day works.
No. You get my ATS-friendly cabin crew CV template and a written plan. If you want your current CV checked line by line, that’s the CV review.
No. Most candidates who get hired aren’t native speakers, and airlines know it very well. What matters is that you’re understood and that you know what to say. If your English is your main worry, say so when you book and we’ll work on that too.
Yes. I became cabin crew at 40, after five failed assessment days. Airlines in Europe have no upper age limit, and what changes with age is what you bring into the room, which is usually more than you think.
Most of the people I prepare come from another job. Customer-facing experience of any kind counts more than aviation experience you don’t have, and part of the work is learning how to describe what you’ve already done in the words recruiters use.
Depends on the date, so write to me – carmen@surprising-aviation.com – before you buy and tell me when it is. If there’s time for three sessions we do the full programme, and if there isn’t I’ll tell you what we can realistically do instead.
Yes, and I read every message myself. Write to carmen@surprising-aviation.com and tell me a couple of lines about where you are. If none of the three options fits you yet, I’ll tell you.
That’s exactly what the Clarity Call is for, and finding out early saves you months of applications that go nowhere. Airports, handling companies and business aviation are real careers, and we look at those too.
One of the people I coached didn’t meet one of the physical requirements, and we found her a direction in a different part of the industry.
Surprising Aviation and Carmen Chermenschi are not affiliated with, associated with, authorised by or in any way connected to Ryanair, Wizz Air, ITA Airways, easyJet, Emirates, Qatar Airways or any other airline mentioned. Names, trademarks and logos belong to their respective owners and are used for descriptive and informational purposes only.
Coaching services provide preparation and support for selection processes. They are not a guarantee of employment and give no privileged access to airline recruitment.
Choose your step
You don't have to decide everything today. You only have to take the first step from where you are now.
Have a question before you decide? Write to carmen@surprising-aviation.com, or wherever you already follow me. I read everything myself.