Effective Date: 22/12/2025

1. Educational and Informational Purpose All content provided on the website https://surprising-aviation.com/, including but not limited to ebooks, video courses, and coaching sessions, is provided for educational, informational, and personal preparation support purposes only. Carmen Chermenschi (SURPRISING AVIATION) is not a certified flight training organization (ATO) or a civil aviation authority.

2. Professional Qualifications and Limitations The User acknowledges that Carmen Chermenschi holds a Cabin Crew Attestation and a Ground Handling/Airport Agent Certificate. These qualifications do not authorize the issuance of official, legally binding aviation certifications. The materials provided do not replace official airline Operations Manuals (OM), EASA/FAA regulations, or current laws. Users must always defer to official manuals and certified instructors provided by their respective employers or authorities for all operational and safety procedures.

3. No Guarantee of Employment or Specific Results Coaching regarding Assessment Days, job interviews, and English language practice is based on the coach’s personal and professional experience.

• Interview Success: SURPRISING AVIATION does not guarantee employment with any airline or ground handling agency.
• Corporate Policies: The outcome of any recruitment process depends solely on the candidate’s individual performance and the internal, discretionary, and variable policies of each airline or service provider.

4. Limitation of Liability SURPRISING AVIATION shall not be held liable for:

• Any errors, omissions, or misinterpretations of the content provided.
• Failure to pass recruitment processes, exams, or language proficiency tests.
• Any actions taken by the User that may violate the policies of their employer or airline.

5. Assumption of Risk The User agrees that the use of any information provided is at their own risk and under their sole responsibility.