If you’ve spent hours scrolling through forums or Facebook groups and other social media, you’ve probably noticed that answers to questions about what level of English is required for Assessment Day, and for working as a flight attendant, are often disparate and contradictory. Every day, I receive messages on Instagram from confused aspiring cabin crew. Some say you need a university degree, others think school-level English is enough, and many don’t have a clear understanding of the difference between various levels.
The truth is, there isn’t much structured material out there on this topic. In this article, I’ll use my experience in both sectors, flying and check-in, to give you the definitive roadmap.
1. The English Level Required to Become a Flight Attendant
One of the questions that most often comes up in my Instagram messages is about the level of English required to work as a flight attendant. I notice a prevailing confusion because people often mix theoretical school knowledge with the practical realities of the cabin or the airport. What surprises me most is that airlines around the world ask for different levels, even though the English used in the aviation sector is universal.
Why is A2 Level Not Sufficient?
Many aspiring candidates wonder if an A2 level of English is sufficient to start this career. Analyzing the reality I’ve encountered at the airport, the answer is unfortunately no. At an A2 level, a person can understand everyday expressions and handle very simple exchanges, but aviation requires far superior communication. Imagine having to explain evacuation procedures or manage a passenger with a medical emergency. In these cases, the A2 language barrier would become a safety risk. And as I say in almost every article, safety is the mantra of the aviation sector. For this reason, international airlines almost immediately discard profiles that don’t demonstrate at least intermediate fluency.
B1 vs B2 Certification What's the Difference?
Another hot topic concerns the difference between B1 and B2 English certification. While B1 level (Intermediate) allows you to describe experiences, dreams, and hopes, B2 level (Upper Intermediate) is what airlines truly define as “good.” If you’re wondering whether the B2 level is good for working as a flight attendant, the answer is yes. In practice, it’s the threshold level that allows you to sustain an entire Assessment Day without struggling. However, it’s crucial to understand that airlines often don’t care about a piece of paper from a specific school. What matters is your ability to sustain a professional conversation under stress, not the certification itself.
By the way, most airlines don’t require language certification. If you apply to a large national airline, you may need to provide documentation certifying your level.
What Level of English Do You Need to Work at an Airport?
We shouldn’t forget those who want to start from the bottom. For ground roles, such as check-in agent, requirements can be slightly more flexible than for flying, but a solid B1 foundation is still necessary. In my case, I started my career at the highest level as a flight attendant at 40, then “came down to earth” as a check-in agent. The level required to work at the airport is much lower and, consequently, easier to achieve. I find that working at an airport is the best way to learn technical English – such as terms related to baggage, visas, and delays – before leaping into the flight attendant role.
Airport Acronyms and Codes
By the way, anyone who has worked on the ground knows that airport English is made up of precise acronyms and codes. Bringing this precision to your flight attendant interview shows that you’re not a beginner, but a professional who already knows what it means to work in the sector.
Let’s put your skills to the test together before the big day
However, there is a massive difference between knowing the terminology and using it naturally under pressure. I’ve seen countless candidates write Fluent on their CV, only to freeze at the worst possible moment during the Assessment Day. The truth is, reading these phrases is just the first step. Saying them out loud, while looking a recruiter straight in the eye, is a whole different story.
That is exactly why I created my 1-on-1 coaching program – a space dedicated exclusively to turning your theoretical knowledge into practical skills. Together, we will work intensively on:
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Role Play Simulation – You will learn how to handle difficult passengers using the correct technical terms, exactly as you will be expected to do at the Assessment Day.
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Pronunciation and Natural Flow – I will make sure you answer with confidence, rather than just reciting from memory.
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Your Safe Space – These sessions are designed to help you make mistakes, get corrected, and arrive at your selection day feeling fully self-assured.
I’ve already helped dozens of candidates just like you overcome their language fears and finally earn their wings.
Want a practice run before the real takeoff? 👉 Book your simulation session here.
2. Educational Path and Requirements
Another major question concerns what you need to study to become a flight attendant. Many young people, and not-so-young ones, are convinced that you need years of university or extremely expensive specialized schools, but the reality is much more accessible if you know where to look.
What Education Do You Actually Need to Become a Flight Attendant?
When I receive messages from aspiring cabin crew in Brazil, the Philippines, South Africa, or the US, the fear is almost always the same – the fear of needing a university degree or an expensive aviation school to get hired.
The short and honest answer is no. While regulations vary slightly across the globe, the universal baseline academic requirement is simply a High School Diploma (or its equivalent, like a GED in the United States). There is no mandatory “flight attendant high school” anywhere in the world. That’s good news! What truly matters is the specific safety and service training you will receive after you pass the selection process.
Global Airline Requirements by Region
Here is how the training and educational requirements work depending on where you apply or which airline you target:
The Middle East Hubs (Emirates, Qatar, Etihad)
These airlines recruit globally. Whether you are from Manila, São Paulo, or Nairobi, the minimum requirement is a high school education. If you pass the Assessment Day, they will fly you to their headquarters (like Dubai or Doha) and put you through their own world-class, fully-paid training academy.
Europe (EASA regulations)
To fly in Europe, you need a Cabin Crew Attestation (CCA). While private schools exist to issue this certificate, many major airlines (like Ryanair, easyJet, or Wizz Air) will provide this training course themselves, either for free or with a deduction from salary once you are hired.
USA and the Americas
Airlines like Delta, American Airlines, or LATAM do not require you to attend a private flight school. They strictly require a high school diploma and highly value customer service experience. Once hired, you will be trained entirely at their corporate training centers (often for 6 to 8 weeks).
Asia (e.g., Philippines, India)
While some local domestic carriers might prefer candidates who have completed at least two years of college or hold a university degree, international airlines recruiting in these regions still stick to the high school requirement, provided your English communication skills are excellent.
The Private Flight School Myth
Private flight academies exist all over the world, and deciding whether to attend one depends largely on your budget and how quickly you want to enter the market. However, you must remember one crucial thing: an expensive private certificate will not get you the job if your English level isn’t up to standard during the interview.
You can absolutely secure this job with just a high school diploma and zero aviation experience. I had a colleague who was selected right after finishing high school with a science focus. She had never worked in the aviation sector, but her dream of becoming a flight attendant was bigger than anything else. It is sufficient to speak English clearly!
How Long Does It Take to Become a Flight Attendant?
Unlike other professions, the path is extremely fast. Once you pass the selection, the training to become a flight attendant usually lasts 4 to 6 weeks. It’s an intense study period where you learn everything you need to be a perfect cabin crew member: aviation medicine, evacuation procedures, and, even though it’s a bit scary, managing fires on board.
It’s a wonderful period of continuous discovery, networking, and exploring the new city that could become your future base. But, as I said before, the period is so intense that you won’t have time to think about having fun, at least until you finish your most difficult exams, the Initials and Conversions. But beyond studying, you need to consider physical and practical requirements, such as the ability to swim, a minimum height to reach safety equipment, and the absence of visible tattoos in uniform. If you want to know more, I recommend the article How to Become a Flight Attendant in 2026, where I’ll explain everything you need to access your dream.
3. Multilingualism for Those Who Dream of Working in the Clouds
When it comes to how many languages you need to know to be a flight attendant, the standard answer is two. But if you aspire to work at a high level, for example, at companies like Emirates, Qatar Airways, or Etihad, the question becomes more interesting.
How Many Languages Do You Need for an International Career?
The question of how many languages you need to know to be a flight attendant hides a sometimes very competitive reality. Although bilingualism (Italian and English) allows you to access most European airlines, the third language is what allows you to choose your base. And I’ll tell you honestly – it’s not a small thing. Knowing German, for example, makes you a priority candidate for bases like Frankfurt or Munich.
Today, knowing Mandarin, Arabic, or Japanese doesn’t just make you a flight attendant, but a valuable resource for long-haul flights. And all this because you can really influence the speed of your career progression toward roles like Purser or Inflight Manager (or Cabin Manager).
How Much Do You Need to Study to Be a Flight Attendant?
There’s no one-size-fits-all answer, because it depends a lot on your starting point. If your English is already at a solid B1 level, with a few months of targeted practice, you could reach a convincing B2. The secret, however, is to study as well as you can. When you’re in front of the recruiter, or worse, during an emergency at 30,000 feet, nobody will care if you remember the Future Perfect Continuous rule by heart. Instead, you need to master two languages they don’t teach you in school: the Vocabulary of Safety and the Vocabulary of Empathy. Remember that safety and customer service are the two pillars of a flight attendant.
4. So What Level of English Is Sufficient? B1 or B2?
Despite the importance of other languages, English remains your only true universal passport. There are still many candidates who get stuck on the B1 and B2 English certification and their differences. In practice, the difference is purely technical. For example, B1 is a survival level – it allows you to understand basic instructions. B2, however, is the level where you begin to own the language. With this level, you’ll be able to manage an unruly passenger or a complex medical situation without searching for words.
What’s the Right Level?
If you’re wondering whether the B2 English level is good, the answer is yes. It’s the answer I give almost every day to those who write to me on Instagram. This level is the minimum required to avoid feeling wide-eyed stares every time you open your mouth in the cabin. On the contrary, an A2 level is rarely considered adequate for flying, since it doesn’t guarantee safety in emergency communications. The pilot or one of your colleagues could have serious comprehension problems in key moments of the flight, and there are really many of those!
DID YOU KNOW?
Hostess or Flight Attendant?
Finally, let’s clarify the terminology. What language does the term “hostess” come from? The term has Latin roots (hospes), but over time, it has become almost obsolete in technical aviation language. Today, the difference between a hostess and a flight attendant is mainly a matter of professionalism and gender. The terms “Flight Attendant” or “Cabin Crew” are preferred because they emphasize the safety officer’s fundamental role.
What are the differences between a hostess and a flight attendant? Beyond the name, the substance is the same – you are the first line of defense for safety on board. The change in terminology reflects the sector’s cultural and professional evolution, which should be embraced with pride.
How to Maximize Your Chances
If you feel your English is your weak point, don’t wait until you get rejected at an Assessment Day. This is an event where you need absolute focus to maximize your chances of launching the career you’ve been dreaming of. When I started, I had no one to guide me or tell me where I was making mistakes. Because of that, I lost – if I can even put it that way – five whole years trying again and again to become a flight attendant.
Preparation and practice are the only ways to turn a hesitant B1 level into a fluent, confident B2 performance. That is exactly why I highly recommend checking out my COACHING page, where you will find all the materials to guide you step by step.
Never forget to go and get your wings, because no one else will do it for you.
FAQ
The minimum required level is B2 (Upper Intermediate). It’s the level that allows you to manage professional conversations under stress, medical emergencies, and difficult passengers without searching for words.
No. At an A2 level, you can only manage very simple exchanges, but aviation requires far superior communication. In an emergency, the A2 language barrier would become a direct safety risk.
B1 is a survival level. You understand basic instructions but may struggle under pressure. B2 is the level where you begin to own the language, and you can manage complex situations without searching for words.
Not always. Most airlines don’t require a specific certificate. What matters is your actual ability to sustain a professional conversation. Large national airlines are most likely to also require official documentation.
For ground roles like check-in agent, a solid B1 foundation is sufficient. Requirements are slightly more flexible compared to flying. It’s an excellent starting point to learn the sector’s technical English before leaping into flying.
The minimum is two, for example, Italian and English. The third language, however, is what allows you to choose your base. Languages like German make you a priority for bases like Frankfurt or Munich, while Mandarin, Arabic, and Japanese open doors to long-haul flights and accelerate your career toward roles like Purser or Inflight Manager.
The minimum requirement is a high school diploma in any field of study. There is no mandatory school. The specific training takes place after selection, in a 4-6-week course often paid for by the airline itself.
The path is one of the fastest possible. Once you pass the selection, the course lasts 4 to 6 weeks. You don’t need years of university. But, indeed, you need targeted preparation, solid English, and the physical and practical requirements requested by the airline.
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Quick answer To become Etihad cabin crew in 2026 you must be at least 21 years old, at least 163 cm tall, a high school graduate, and fluent in English. Etihad uses a plain height minimum with no arm-reach test. Selection runs through an online application, a video interview and an invite-only Assessment Day. New crew earn AED 10,000–14,000 per month tax-free, with free shared accommodation in Abu Dhabi. That is the short version, but if you are serious about this, the details are what separate the people who get hired from the people who go home wondering what went wrong. I have been on both sides of that door. I applied, I was rejected, and I sat there with no idea what I had done badly, because airlines never tell you. They rarely reply to rejected candidates, simply because there are so many. Later I flew, and later still I started preparing other people for the same selection. In this guide, I will walk you through every stage the way I wish someone had walked me through it. Let’s get into it. Etihad Cabin Crew Requirements in 2026 Here is exactly what you need, and I have put it all together in clear tables so you know exactly where to look. These are the current minimum requirements published on the official Etihad Careers page. Requirement Etihad 2026 Minimum age 21 at the time of application Minimum height 163 cm (about 5 ft 4 in) Arm-reach test None Education High school graduate, Grade 12 or equivalent English Fluent, written and spoken — around B2 Previous experience Not required Visible tattoos in uniform Not permitted Swimming Must be able to swim with a flotation device Base Abu Dhabi, UAE visa sponsored by the airline Age, Height and the Arm-Reach Question You must be 21 years old at the time of application, and Etihad does not publish an upper age limit. More on that further down, because it deserves its own section. The height rule is where Etihad differs from its neighbors, and where much published information is simply out of date. Surprising fact 1 Etihad has no arm-reach test, and several people have asked me why. Meanwhile, well-known cabin crew websites still state that Etihad runs a 212 cm reach test. That is no longer correct. Etihad uses a plain 163 cm height minimum, which makes it the easiest of the big Gulf carriers to self-assess. Emirates asks for 160 cm plus a 212 cm reach on tiptoes. Qatar Airways publishes no height at all and tests reach only. Etihad simply measures you. So if you are 163 cm, you meet the bar. You do not have to worry about stretching on tiptoes to touch a marked point on a wall, which is the single most stressful thirty seconds of an Emirates or Qatar assessment day. Education and English Level to Work with Etihad You need a high school diploma or equivalent. No university degree, in any subject, at any level. English must be fluent in writing and speaking. The simplest way to know whether your English is ready is to look at the level itself—around B2 is what the job requires in practice. A second language is a real advantage, and Etihad actively values bilingual candidates given the network it flies. The more languages you speak, the better your chances of getting through that first assessment. Now let me reassure you the way I reassure every person I coach. You do not need to sound like a native speaker. Recruiters know this. The airline is not hiring an English teacher. It is hiring someone who can understand a safety instruction under pressure, calm a frightened passenger, and hold a natural conversation with a stranger from any country in the world. If your English isn’t there yet, that doesn’t mean it can’t be there. It means not yet. I invested heavily in my own English before my interviews, and it was one of the best decisions I ever made. Tattoos, Grooming and Appearance This rule is stricter than most applicants assume, and, unfortunately, it catches people out every single recruitment cycle. Remember that grooming is as essential as the interview itself. I put my first effort into grooming and appearance for one simple reason. On the day itself, I did not want to be wondering whether everything was in place. I wanted every bit of attention free for the group exercise and, later, the final interview. It is not enough that a tattoo can be covered. Visible tattoos in uniform are not permitted, and a tattoo hidden with makeup or a plaster does not count as compliant. If you have a tattoo somewhere the uniform does not cover, research this carefully before you spend money traveling to an assessment day. Surprising fact 2 Etihad employs dedicated grooming officers who check crew before they board. Grooming is not a first-day formality that everyone forgets about afterwards. It is checked, routinely, for your whole career. When I applied to a low-cost airline, I saw several candidates disregard the published appearance policy, and their applications were stopped as soon as it was noticed. Nobody argued with them. Nobody gave them a second chance. Read the policy and take it literally. What Etihad Does Not Require This section exists because the aviation training industry has built a business on things you do not actually need. Surprising fact 3 Etihad is not affiliated with any cabin crew academy, and you do not need a diploma from a cabin crew school to apply. Graduates of such academies are welcome. So is everyone else who meets the published requirements. Nobody at the assessment day will ask which school you attended, and no certificate moves you forward in the process. You also do not need previous flying experience, a university degree, a specific nationality, or an expensive grooming course. What you need is to meet the requirements and to prepare properly for each stage of the selection. ThoseRead More »Etihad Cabin Crew Requirements 2026 | Salary & Process
You may not have realized this yet, but airlines do not hire when aircraft are full. They hire backward, from a training calendar decided months earlier. That is why cabin crew recruitment in Q4 matters more than ever for you if you finally want to work in Europe, the UK, or even the Gulf. A cabin crew course runs for four to six weeks, and after that, you still need line training. Work backward from a June 2027 roster, and you land in January. Work backward from a January course, and you land right here, at the application you send this autumn. Not many people know this, and that is exactly why you are reading this article. So when someone tells you the season is over, and you may as well wait until spring, they are reading the calendar upside down. The people who will be flying next summer are applying now, while everyone else waits. I see it every day with the people I coach, convinced that the start of the year is the best moment. The effort you make before the end of the year is what you will see next year, and that holds even if you do not get in on the first attempt. Think about it. You will always have time to adjust and to learn from your own mistakes, because you will keep improving. I made five attempts before I became a flight attendant at 40. So if I managed it, you can manage it too. I have no doubt about that. Cabin crew walking through the airport Why Q4 Is the Best Time to Apply in 2026 Let me share something from years in this industry that changed how I coach every single candidate. The selections happening now are the ones that feed next summer. You do not have to take my word for it because an airline is saying it out loud right now. easyJet’s careers page states that it is finalizing its cabin crew requirements for summer 2027 and is not currently recruiting. That does not mean it has stopped hiring. It means it is counting seats before it opens the doors. And at the end of August 2026, easyJet confirmed that applications would open in September for hundreds of new cabin crew roles across its UK bases for the 2027 season. That is the whole cycle, visible in public, for anyone who knows what they are looking at. This is your time to apply for the best airlines One thing has changed over the years, though, and I will say it plainly. Airlines no longer hire for a nice smile alone. Times have changed, and recruiters are looking for crew who stay clear-headed under pressure and are comfortable with different cultures and technology. And with thousands of applications arriving every week, screening software eliminates most people before a human ever sees them. That comes as news to anyone who thought it was enough to send a CV built for any old job and call it fine. Today, more than ever, knowing how to apply counts as much as knowing where to apply. Let’s start with the where. How to Read a Cabin Crew Recruitment Calendar Before the list, one thing that will save you a lot of time. Recently, I have watched too many people miss events they were perfectly qualified for, simply because they checked the wrong page at the wrong moment. A complete calendar of Q4 selections does not exist, and every airline announces on its own rhythm. For example. Ryanair Group and Lauda — publish assessment days, weeks, or months ahead and keep a permanent events page. This is the one calendar you can genuinely organize around. Wizz Air publishes about 4 to 6 weeks in advance, base by base. In practice, the page shows next month and little else. Check it weekly, not monthly. British Airways and easyJet do not run rolling open days. They open a campaign, fill it, and close it. Registering your interest between campaigns is the only way to know when the door opens. Emirates and Qatar Airways — publish month by month, worldwide, with new cities appearing constantly. There is no annual calendar to wait for. And here is the part I want you to take seriously. Several Wizz Air events this autumn closed early, with registration shut because too many people applied. Pristina, Santiago de Compostela, and Brasov, among others. Registering the same day an event appears is the most sincere piece of advice I can give you. That is exactly why I am building a calendar of the airlines that are hiring, kept up to date, so you will know where to find the right information for your application. Before that, save these links and check them every week. Ryanair Group recruitment events — careers.ryanair.com/recruitment-events Wizz Air recruitment days — careers.wizzair.com easyJet cabin crew — careers.easyjet.com British Airways cabin crew — careers.ba.com/cabin-crew Confirmed Q4 2026 Dates and Campaigns These are published as I write. Treat it as a snapshot of what each airline is doing this quarter, and always check the official page before you travel anywhere. Ryanair Group — assessment days confirmed in October across the network, including Palma de Mallorca on 1 October, Edinburgh on 2 October, Vienna on 6 October, Zagreb on 27 October and Zadar on 29 October. Ryanair openly states that these selections are for the autumn and winter months. easyJet — the summer 2027 campaign is the story of the quarter. Applications open from September for the UK bases, and in France, an expression of interest is already live. British Airways — the Cabin Crew Talent Pool is open now. It is not a job ad; it is the pool BA draws from first when a requirement arises. Wizz Air — recruitment days continue in almost 30 European locations, with Italian bases including Rome, Milan, Naples, Catania and Venice. Dates appear about a month ahead. Emirates and Qatar Airways — Open DaysRead More »Which Airlines Are Hiring Cabin Crew | Q4 2026
There is a specific kind of silence in a hotel conference room full of aspiring cabin crew. Forty or fifty people, all dressed in the same dark suits, all smiling a little too hard, all waiting to find out who will still be in the room by lunchtime. I have sat in that silence five separate times before I finally earned my wings — and I can tell you that the candidates who walk out with a job are almost never the ones with the most impressive CV, nor the ones who are best dressed. They are the ones who understood what the day was actually testing. This is the complete guide to the cabin crew assessment day. What it is, exactly how it unfolds stage by stage, how the biggest airlines in Europe and the Middle East run it differently, and, most importantly, how to pass it. If you read only one article before your assessment, make it this one. By the end, you will understand the day better than most candidates who walk through that door. The face you want to walk in with on Assessment Day What Is a Cabin Crew Assessment Day? A cabin crew assessment day (often shortened to AD and sometimes called an assessment center) is a structured, full-day recruitment event in which an airline evaluates a large group of candidates through a series of tests, exercises, and interviews. It is the central gate between submitting your application to become a cabin crew member and receiving a job offer. The format matters because it is unlike any other job interview. Most jobs assess you in a single conversation, which is easier to prepare for. I can definitely tell you that, this one is like no other. An airline assesses you continuously, from the moment you arrive at reception to the moment you leave, across multiple elimination rounds. After most stages, a portion of the candidates is sent home. Survive every round, and you reach the final interview. So remember that every stage of the process is eliminatory. What is the Difference Between Open Day and Assessment Day First of all, you need to understand the distinction that confuses every beginner: An open day is usually a walk-in event. Anyone can attend, no invitation required. You typically bring your CV and may be screened on the spot. An assessment day is normally invitation-only. You are invited because your online application or open-day performance passed an initial screen. Some airlines blend the two into a single recruitment day that starts as an open event and rolls straight into assessment. Either way, the underlying logic is identical — the airline has far more applicants than positions, and the day exists to filter efficiently. How Competitive Is It? I want to be honest with you about the numbers, because I think you deserve to know what you are really walking into — and because once you understand it, it stops being scary and starts being useful. For example, when Emirates reopened cabin crew hiring after the pandemic, it received more than 300,000 applications for cabin crew roles alone, during a drive to fill around 6,000 seats. More recently, the wider Emirates Group reported receiving over 3.7 million applications for all its roles in a single financial year. I remember the first time I really looked around one of those rooms and understood that almost everyone there wanted it as badly as I did. It is a lonely feeling, and I will not pretend otherwise. But here is the part that changed everything for me, and the reason I am telling you this rather than hiding it. The airline is not sitting there looking for reasons to keep you — there are simply too many of you to keep. It is looking for reasons to narrow the room. What Recruiters Are Looking For Here is the single most important mental shift, and it is the thread running through everything below. The assessment day is not an exam where you accumulate points for clever answers. It is a behavioral observation. Remember one important thing — recruiters are not asking what you know! What they are asking is what it would be like to fly with this person at 3 a.m., on a delayed flight, with a frightened passenger and a tired crew. Every exercise is a proxy for that question. How a Cabin Crew Assessment Day Works Every face in this room is hoping for the same thing as you First of all, you need to know that no two airlines pursue identical agendas, but the building blocks are remarkably consistent. A typical assessment day runs roughly from 9 a.m. to 6 p.m. and moves through the stages below, with eliminations along the way. 1. Registration and First Impressions You arrive at the location, usually a five-star hotel, you register, and you hand over documents (usually a printed CV, your passport, and photos). The first impression is that it feels administrative, but it doesn’t. The assessment has already begun. Recruiters notice how you greet the staff at the desk, how you treat the other candidates, whether you are warm or anxious, and whether you arrived flustered or composed. Here, a small confession from my own experience — at my very first assessment day, I treated registration as the waiting room before the real thing. I sat in a corner, rehearsed my answers in my head, and barely spoke to anyone because I was literally horrified! I did not make it past the morning. At my fifth — the one that worked — I arrived early, helped someone find the right room, and chatted easily with the people around me. I now know that the recruiters were watching both versions of me — just as they watch every version of everyone in that room. 2. Presentation About the Airline Most airlines open with a presentation about the company, the role, life at the base, salary, and benefits. It can lastRead More »The Cabin Crew Assessment Day – What It Is and How to Pass It