At a glance. Jet2 is recruiting cabin crew now for summer 2027.
The advertised on-target earnings are £35,200+ (pro rata for the length of the contract), including commission, flight duty and sector pay. The contracts are full-time, fixed-term contracts until the end of the summer season (November 2027), with the potential to return for summer 2028. Training is a 4-week, CAA-approved, paid course with no upfront costs. And the rule most candidates miss is that only one cabin crew application is permitted per recruitment season, so the base you choose is the base you get.
I earned my wings at 40, after failing five assessment days before Ryanair finally hired me on the sixth. I flew for Ryanair and Buzz, then went back to airport ground work, where I handled check-in for easyJet, Wizz Air and other carriers. So I know the British-style low-cost selection from the inside.
Jet2 Cabin Crew Recruitment 2027 — Choose Your Base Carefully
Jet2 is a fast-growing company. The group describes itself as the UK’s third-largest airline, with a fleet of 138 aircraft in summer 2026 flying from 14 UK bases. The newest one is London Gatwick, where the first flights departed on 26 March to Tenerife and Alicante, in what the airport called its largest airline launch in more than a decade.
The good news is that the summer 2027 campaign is already open. At Stansted alone, the airline has added eight new destinations to its summer 2027 program, bringing the total to 55 routes and more than 2.4 million seats. The current advert covers Gatwick, Luton and Stansted.
One application, one base, one season
Here is a part you should know, and it makes all the difference. Jet2 asks you to apply only for the airport you wish to be based at, because subsequent applications cannot be considered. In practice, that means one application, one base, one season.
So if you apply for Manchester and then realise Liverpool would be easier to reach at 4 am, you cannot switch. The advert also asks that you can travel reliably to and from your airport base for all rostered shifts, and Jet2 really means it.
This is because early reports often start before public transport does.
The 14 Jet2 cabin crew bases
- Belfast InternationalNorthern Ireland
- BirminghamWest Midlands
- BournemouthSouth West
- BristolSouth West
- East MidlandsEast Midlands
- EdinburghScotland
- GlasgowScotland
- Leeds Bradford Yorkshire Head office
- LiverpoolNorth West
- London Gatwick South East New · March 2026 Recruiting for 2027 →
- London Luton East of England New · April 2025 Recruiting for 2027 →
- London Stansted East of England Recruiting for 2027 →
- ManchesterNorth West
- NewcastleNorth East
Jet2 is recruiting cabin crew for summer 2027 at London Gatwick, London Luton and London Stansted. Last year, further campaigns and open days followed between October and December, so if your base is not listed yet, set a job alert now and check back regularly.
See Jet2 cabin crew vacancies →All Jet2 cabin crew bases are in the UK. Jet2.com is the airline, and Jet2holidays is the tour operator that sells package holidays on Jet2.com flights, so the cabin crew job is the same regardless of which brand you see in the advert. If you find Jet2 jobs in Spain, Portugal or Greece, they are resort and ground roles with Jet2holidays, not cabin crew positions.
Jet2 opens its seasonal campaigns base by base, and closes them once places are filled, so apply as early as you can. The fastest way to know when applications open is to set a job alert for the base you want on the official Jet2 cabin crew careers page, not for Jet2 in general.
The Jet2 Cabin Crew Selection Process
The Jet2 process is shorter than many airlines’ and very British in style. It checks your paperwork almost as carefully as your personality.
Online application and online assessment
The application form is short. Right after it comes the online assessment. Candidates take a timed reading comprehension and detail-checking test.
But this is not an aviation exam — it tests whether you read carefully and spot errors fast, which is exactly what you will do every day with safety paperwork and passenger lists. Do it somewhere quiet, with a clear head, in one sitting.
The video or phone interview
If you pass, a recruiter contacts you for a short interview by phone or video. Usually, it is by video. Expect questions about the basic conditions of the job (early starts, fixed-term contract, travel to base) and then about your customer service experience.
Answer the practical questions with a clear yes, I understand, and I can do that.
Recruiters are checking that you have read the advert, not only that you are friendly. If your invitation is for a recorded video interview instead, the rules change completely, from the questions you will hear to the way you look at the camera. I explain them in my book “The Cabin Crew Video Interview Guide”
The assessment day
The Jet2 selection process is slightly different from other airlines. First, a reach-and-jump seat test; then, introductions and group exercises; and finally, for those who get through, an individual interview in the afternoon.
The pair’s presentation
The introductions are not the classic “tell us about yourself” but rather a short presentation with a twist.
One candidate described a presentation exercise where you went to the front in pairs and had to tell the room about your partner’s most embarrassing moment, then swap stories after a few minutes. The trick is to give your partner a short, light, kind story with a funny ending.
Mine would be my first date alone with the man who is now my partner. We met at the Caffè de Paris in Wrocław, a very elegant place, and as he sat down, he pulled the little table towards him and knocked over a full cappuccino. We both burst out laughing.
That is the kind of story that works. Three sentences, no drama, and the room laughs with you, not at you.
The group exercise
Then comes a teamwork exercise. A task where each person had a jigsaw piece and had to describe it to the others, and the group then decided together where each piece belonged.
What I tell my students is super simple – treat it as a cooperative game. Nobody is marking your grammar, because that part has already been tested.
The assessors are watching whether you listen, whether you help the quiet person speak, and whether the group finishes together. In my experience, this is the test that scares candidates most, all over the world. I think it’s because you are put in front of other people who are just as scared as you are.
Every airline runs its group exercises differently, but the assessors always look for the same few behaviours. I break them down with real exercises and role-plays in my book, “The Cabin Crew Group Interview Guide”.
The final one-to-one interview
If the assessors like what they see, you stay for the individual interview in the afternoon. Reaching this stage already means a lot, because it is the last door before the job. The final interview is a conversation with one recruiter, and it is where the decision is really made. Expect two kinds of questions. The first asks you to tell a real story from your past (tell me about a time you…), the second puts you in a situation on board (what would you do if…), and both are built around Jet2’s values of creating memories, being present, taking responsibility, and working as one team. Remember that the recruiter is not looking for perfect English. They want to see that you stay calm, prioritize safety, and care about people.
The interview itself is where most candidates lose the job, often with one answer that sounded fine in their head. I have gathered 50 real questions, with the answers I would give, in my book “The Cabin Crew Final Interview Guide”
The paperwork starts on the day
I am surprised how quickly the checks begin. For example, one candidate met a recruiter who sorted out all the referencing, the ID check (passport and proof of address, such as a driving licence or bank statement), and the criminal record check. So bring your passport with at least six months’ validity, proof of address, and your full five-year history on the day. A candidate who arrives with everything ready already looks like cabin crew.
Jet2 Cabin Crew Interview Questions
Jet2 builds its questions around its values. The advert lists them as behaviours, and the older job descriptions name them directly (Create Memories, Be Present, Take Responsibility, Work as One Team).
I really recommend using those words in your answers. Here are three of the questions candidates report to me, answered in full, so you can see what a strong answer sounds like.
Why do you want to work for Jet2?
Jet2 is a leisure airline, so every passenger on board is going on holiday, and for many families it is the most important week of the year. I want to be part of the moment that starts that week well. I also like that Jet2 grows by opening new bases, such as Gatwick, rather than cutting services, and that the job is built on friendly customer care, safety, and teamwork. I would be proud to wear a uniform that people associate with a good holiday.
So, why does it work? It shows you understand the business model (leisure, families, packages), and it names their values.
Tell us about a time you delivered excellent customer service
In my job at a busy café, an elderly customer came in upset because she had lost her bus pass and was worried about getting home. I sat her at a quiet table, brought her a tea, and called the bus company with her to find out what she could do. I then wrote the steps down so she wouldn’t forget. She came back a week later to thank the team. What I learned is that people remember how calm you made them feel more than the problem itself.
Why it works. Situation, action, result, lesson. So all that is short, concrete, and directly linked to cabin work.
What would you do if a passenger refused to follow a safety instruction?
I would stay calm and speak to the passenger privately and politely, explaining the instruction and the reason for it, because most people comply once they understand why. If they still refused, I would not argue in front of other passengers. I would inform the senior cabin crew member and follow the company procedure because safety is non-negotiable, and the decision belongs to the crew as a team.
Why does this response work? Because it shows empathy first, firmness second, and respect for the chain of command.
These three are only a sample. On the day, the one-to-one interview goes much further, into difficult passengers, onboard sales, pressure, early starts, and what you know about the airline. A good answer to each of them follows the same logic you have just read.
Actually, the difference between a yes and a no this time is often one detail in the story you choose. In my book “The Cabin Crew Final Interview Guide,” I have gathered 50 real questions with my sample answers. They come from my own six assessment days — five failed and one passed — and from the experience of my students who have passed their selection.
Three selection stages, one book for each
Video interview, group interview with role play, and final interview. Real questions, sample answers, and the mistakes that quietly end an application.
See the booksWant a plan built around your own application? Discover the coaching
Jet2 Cabin Crew Salary and Wages in 2027
Every Jet2 advert leads with one number, £35,200. Here is what it includes, what it leaves out, and what a first season really pays.
What OTE really means
OTE stands for on-target earnings. It is not a basic salary. Rather, it is what Jet2 estimates a crew member earns over a full year by adding commission on onboard sales and flight-related payments to the fixed pay. And the number keeps rising.
The adverts showed £ 30,000+ a few seasons ago, then £ 32,000+ (pro rata for the length of the contract) for summer 2026, and now £35,200+ for summer 2027. That is around 17% more in three seasons, which says a lot about how hard UK airlines are competing for crew.
Pay is built like this across UK leisure airlines
The Jet2 package is built from several parts. There is a fixed basic salary, then flight duty pay and sector pay, which rise with every duty and every flight you operate, and finally commission on what you sell on board.
That is why the OTE is only an estimate. What is true is that the more you fly in summer, and the more you sell, the more you earn.
I notice that the sources disagree widely, and it is worth seeing why.
| Source | Figure | What it really measures |
|---|---|---|
| Jet2 job advert, summer 2027 | OTE £35,200+ pro rata | Official estimate of a full year, including commission and sector pay |
| Jet2 job advert, summer 2026 | OTE £32,000+ pro rata | Previous season, same method |
| Aviation A2Z, 2026 | £23,000 – £28,000 a year | Estimate of what new crew actually earn in their first years |
| Glassdoor, April 2026 | £44,649 average | Self-reported estimate mixing all levels, not reliable for a first season |
According to Aviation A2Z, newly hired cabin crew typically earn around £23,000 to £28,000 a year, while Glassdoor reports an estimated average salary of £44,649 a year for cabin crew at Jet2.com and Jet2holidays, a figure that almost certainly includes senior crew and long-service staff.
But what about commission?
Jet2 describes a generous scheme without publishing the rate. For comparison, at Ryanair I earned a 10% commission on my onboard sales, and I was delighted and very motivated because it topped up my salary every month. On low-cost and leisure airlines, sales are part of the business model, not an extra.
The fixed-term contract and your monthly pay
I can say that Pro rata is an important term for understanding your monthly pay. To picture it – if your contract starts in spring and ends in early November, you work roughly 8 months, so you earn roughly 8/12 of the OTE.
As an illustration only, eight months at £35,200 a year would be around £23,500 before tax. Your monthly pay will also move with the season, higher in July and August when you fly more sectors, and lower at the start and end of the contract.
Compare this with my own contract. At Ryanair, I was on a permanent contract as a self-employed cabin crew member, with 40 guaranteed flying hours per month. Jet2 does the opposite. The contract is temporary, but you are a direct employee with a contributory pension scheme, life assurance (three times your annual salary) and 37 days’ annual leave per year (pro rata, including bank holidays).
For a first job in aviation, that security matters a lot. Still, I advise you to plan for the winter. Many seasonal crew work in retail or hospitality between November and spring, and the advert leaves the door open to return the following summer.
Jet2 Cabin Crew Requirements in the UK
Like most airlines, Jet2 does not require previous cabin crew experience. The requirements are about who you are, where you can legally work, and what you can prove about your past.
Passport, right to work in the UK and the 5-year history
The company asks you to hold a valid UK or EU passport with the required validity, to provide a full five-year history of work, education or other activity, and to pass pre-employment referencing and criminal record checks.
I recommend that you start gathering these documents as soon as you receive your invitation to the assessment day, because the checks can begin on the day itself.
Right to work after Brexit
Since Brexit, an EU passport alone does not give you the right to work in the UK. You also need settled or pre-settled status, or another valid immigration route, so check this before you apply.
The 5-year history and criminal record checks
The five-year history is the real British hurdle. Every month must be accounted for, including gaps, travel, and study, as it forms the basis of your airside pass.
Jet2 also asks for criminal record checks from any country where you have lived for more than six months in the last two years, so if you have spent time abroad, request those certificates early, as they can take a while to arrive.
But don’t think of this as a trap for people with an international life. I passed these checks after living in three countries and maintaining a clean record.
What matters is that every period is documented, even a gap spent traveling or looking for work, and that your referees reply quickly. Warn them in advance that Jet2 may contact them.
Height, reach and age
The physical requirements are practical rather than aesthetic. The company does not state a minimum height. Instead, it requires you to be able to fasten the safety harness of the crew jump seat and to meet the reach and mobility standards for the role, which is why the assessment day starts with a reach and jump seat check. I saw that older guides quote a height of 157cm.
You also need to be at least 18, the minimum age for a cabin crew attestation in the UK, and there is no upper limit. I started at 40, so your age is not a reason to hold back.
Jet2 uniform, grooming and tattoo policy
Like many airlines, Jet2 provides the uniform free of charge.
Grooming standards are checked constantly, not only on the assessment day. At Ryanair we had regular checks on the colour of our tights, lipstick matching our nail polish, and hair always neat, and every airline I know works the same way. Everything has to be perfect, because from the moment you join Jet2, you are the image of the company!
What I find curious is that Jet2 does not publish its tattoo policy in the advert. Recruitment guides consistently state that visible tattoos are not permitted in uniform, and one UK guide notes that Jet2 does not allow plasters or bandages to cover tattoos and that crew wears short-sleeved shirts.
So, if you have a tattoo on your forearm, hands, or neck, write to Jet2’s recruitment team before you apply rather than hoping nobody will notice.
Training and Life as Jet2 Cabin Crew
Jet2 training lasts four weeks and is approved by the UK Civil Aviation Authority.
It covers safety and emergency procedures, first aid, security, customer service and onboard sales.
The four-week Jet2 training course is short and intense. My Ryanair training lasted six weeks, with daily exams and two elimination exams, one in the middle (Initial) and one at the end (Conversion). Expect the same rhythm compressed into less time. My advice to you is to study every evening, even when you feel you know it.
Roster, working hours and why there are no layovers
Your roster is the schedule of flights and duties you receive each month. And if you have never seen one, I explain how a cabin crew roster works in a separate guide. At Jet2, the roster differs from that of many other airlines in one big way.
Jet2 is mostly a leisure airline, so almost every flight goes to a holiday destination and comes back to your base the same day. Layovers are not part of normal life, and hotels are used mainly during disruption.
You need to be comfortable with very early mornings and late evenings, weekends and bank holidays, peak holiday periods and variable rosters that change from week to week.
Take that seriously. Some of my charter reports started at 1 am, and holiday flying works on those hours. Flying time is capped by UK flight time limitations at 100 hours in any 28 days and 900 in a calendar year, so a busy summer means long days, not unlimited ones.
Before You Apply — What I Wish I Had Known
I failed five times before I got my wings…
Every time, I thought the problem was my English, my age, or both. The truth is, I simply wasn’t prepared for what an assessment day really is.
Jet2 gives you one application per season, so treat it like your only one. Choose your base with your head, prepare your five-year history before you apply, practise telling a short funny story about yourself, and walk into the group exercise ready to help others succeed.
Where are you right now?
Or prepare on your own with my three books.
Every crew member you will ever meet on board once sat where you are now, reading, doubting, and wondering whether they were good enough. Did you know that the ones who made it did not have fewer doubts? They chose to keep going.
So choose your base, prepare well, and send that one application without waiting any longer.
Jet2 Cabin Crew FAQ
It depends on the season and on how many sectors you fly. The summer 2027 OTE is £35,200+ per year, pro rata, averaging under £2,950 gross per month over a full year, with higher months in July and August and lower ones at the start and end of the contract.
Yes, according to the summer 2027 advert. The 4-week CAA-approved course is paid and has no upfront costs, a change from what some crew members reported in previous years.
Four weeks. It is very intense training, with modules on safety, first aid, security, service, and sales, as well as regular assessments.
Training has traditionally taken place in the Bradford area near Jet2’s head office. For the London Gatwick base, trainees have also trained at Acron Aviation’s London Training Centre.
Jet2 recruits seasonally, and the summer 2027 campaign opened in September 2026. Campaigns open on a base-by-base basis, so I recommend setting a job alert for your chosen airport on jet2careers.com.
Yes. Contracts are full-time, fixed-term until the end of the summer season, currently November 2027, with the potential to return for summer 2028.
No. Jet2 accepts only one cabin crew application per recruitment season, and further applications cannot be considered, so choose the base you can reliably reach for every shift.
Normally no. Jet2 flies holiday routes that return to base the same day, and hotels are used mainly when there is a disruption.
Rosters vary week to week and include very early starts and late finishes. UK flight time limitations cap flying at 100 hours in any 28-day period and 900 hours in a calendar year.
Visible tattoos in uniform are generally not accepted. Jet2 does not publish the details, and guides report that plasters cannot be used as cover, so contact the recruitment team before applying if you have a tattoo on your forearms, hands, or neck.
The current advert does not state a minimum height. It asks for the required reach and mobility, and the ability to fasten the jump seat harness, while older guides quote 157cm.
You must be at least 18. There is no upper age limit. If you want to know, I started flying at 40.
Yes. Jet2 does not list formal qualifications in its advert, but you need good English and attention to detail to pass the online assessment.
It depends on the offence and on whether it is spent. All crew must pass referencing and criminal record checks for their airside pass, so declare everything honestly and ask the recruitment team if you are unsure.
Not free. Jet2 offers crew-exclusive discounts on Jet2.com flights and Jet2holidays packages.
No, it is the same job. To differentiate them: Jet2.com is the airline, and Jet2holidays is the tour operator that sells package holidays on Jet2.com flights, and both belong to Jet2 plc. Cabin crew are hired by Jet2.com and look after every passenger on board, whether they bought a flight only or a full Jet2holidays package.
All Jet2 cabin crew bases are in the UK. If you see Jet2 jobs in Spain, Portugal or Greece, they are resort and ground roles with Jet2holidays, not cabin crew positions.
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